招聘人数：1-2人
到岗时间：不限
年龄要求：不限
婚况要求：婚姻状况
语言要求：
英语
Business Segment
Healthcare China
Role Summary/Purpose
This individual ensures Order entry Quality and Integrity.
Essential Responsibilities
? Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met.
? Establish and maintain communication with the appropriate individuals throughout the process (OTR Regional Mgr., Install Specialist, OTR Logistics, Installation coordinator, application coordinator, Finance, 6 Sigma...).
? Order Entry and backlog quality. Implement changes as required for each project followed. Optimize Sales transfers.
? Monitor the Customer Plan versus actual to pro-actively reduce Span in the Customer Order Fulfillment grounded on SCOT optimization.
? Ensure orders validation, compliance and approvals before Order Entry.
? Confirms customer requested date and Plan. The Backlog management
? Own and update timely key dates using local operating mechanisms and reports.
? Reviews Weekly Business Sales.
? Set up contract review with Finance/OTR Regional Manager.
? Daily follow up of customer credit documentation and inventory.
? Give shipping and billing instructions in accordance with contracts terms and conditions.
? Follow shipment, installation, application via reports.
? Follow up on collections issues due to OTR.
? Provide root cause on defect analysis.
? Monitor and coordinate daily logistics traffic from warehouses.
Qualifications/Requirements
? Business/Logistic degree.
? 3 to 5 years experience in project management or order management.
? Fluent English.
? Customer Satisfaction Oriented.
? Team player.
? Lead.
? Committed to deliver.
? Ability to use Systems and work in a matrix environment.
? Good Understanding of the OTR process.
? Proficient at understanding how the Order Configuration process works ( Cobra).
? Proficient at understanding how the Order Entry and approval processes work through Cobra and the PjM Tool.
? Ability to keep contract moving forward.
? Good Product knowledge.
? Excellent Verbal and written communication.
? Green Belt trained.
? ISO knowledge.
Quality Specific Goals:
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
2. Complete all planned Quality & Compliance training within the defined deadlines.
3. Identify and report any quality or compliance concerns and take immediate corrective action as required
Desired Characteristics
Preferred Qualifications
? Project Management.
? Transportation & Customs.
? Cobra, eOM, Oracle, Cognos, Active backlog tool.
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